Tenant FAQs

Do I need pre-approval to paint the home or make other changes?

Yes. If you are interested in painting or installing any interior or exterior fixtures, you must first obtain written authorization from the DFW Rent Houses before such changes can be made.

Can I sub-lease the property? Or use the property in my business?

No. The lease agreement clearly states that the resident shall not sublet any portion of the property or assign the agreement without written consent from DFW Rent Houses. You may not operate a business out of your rental home (including but not limited to providing sales, daycare services, business storage, or other non-residential business activities).

Can I rent a steam cleaner and clean the carpets myself when I move out?

No. Your rental agreement and rental discount provide that all carpets must be professionally cleaned using a company approved by DFW Rent Houses.

Can I get a pet after move-in?

Pets must be authorized by a separate Pet agreement. You will need to contact your property manager and obtain written permission for a pet. There is typically a pet deposit that is required, and the size and type of pet are subject to owner approval.

Can I install cable or satellite TV at the property if not already installed?

Generally yes. However, you must first obtain written permission from Rent Houses if there is no pre-existing cable or satellite equipment at the property. At some units, you may be prohibited from installing a satellite dish in any location where the dish is visible from the ground or from any other unit in the area (i.e Association restrictions). Installations shall be done by a professional, and any cost of installation is an expense of the tenant. Any damages to the property caused by the installation will be the responsibility of the tenant. All completed installations shall be permanent and will remain with the property after the end of the Lease.

What happens if my roommate moves out or I want to add a roommate before the end of the lease?

If your roommate moves out, a written notice needs to be submitted to DFW Rent Houses. Remember that adult tenants are jointly and singularly liable to ensure that the full rent is paid. You must have written permission from DFW Rent Houses to substitute a roommate. It is not the responsibility of DFW Rent Houses to arbitrate or mediate problems with multiple tenant situations.

If you want to add someone to the lease, the individual must complete a rental application and be successfully screened before moving into the property. There is an application fee of $65 per adult, and a lease amendment fee of $250 for coordinating and administratively amending the lease to add a roommate.

When and how should I give my notice to vacate?

It is important to refer to your lease for the specific terms in your own residential agreement. In most leases, notice to vacate must be received in the DFW Rent Houses office in writing on or before the 1st of the month. Leases typically require a minimum 60-day notice. So if you are planning on moving at the end of your lease on 30 August, you will need to provide notification no later than 30 June. Please note: Notices received during a month, will be considered received at the end of a calendar month.

When is rent due?

Rent payments are due and collected on the first of the month. Late fees will apply for rent not received by the 3rd of the month. Late payments become part of your rental payment history, which can follow you as you move to a new location, or purchase a property. Without prompt communication with your property manager after a “late” payment, an eviction process could commence at any time. The tenant will be held responsible for all Eviction, court filing, attorney, and collection costs resulting from late payments.