FAQs

Our office is located at 4275 Little Rd Ste 203, Arlington, TX 76016. We primarily serve Arlington, Mansfield, Grand Prairie, and surrounding areas throughout the Dallas-Fort Worth metroplex. Our local presence allows us to stay in tune with area rental trends and respond quickly to the needs of both tenants and property owners. If you’re unsure whether we manage in your area, feel free to contact us to confirm.

Yes. DFW Rent Houses is a licensed real estate brokerage with the Texas Real Estate Commission (TREC). All of our leasing and property management professionals hold current Texas real estate licenses and follow the regulations set by the state. We also comply fully with Fair Housing laws and undergo continuing education to stay up to date with legal and ethical standards in the property management industry.

We focus on clear communication, transparency, and local expertise. Unlike larger national chains, we offer personalized service and understand the unique dynamics of the neighborhoods we serve. Our owner portal provides real-time financials and maintenance tracking, and our tenants benefit from responsive, respectful support. Most importantly, we treat each property as if it were our own—prioritizing long-term value and owner peace of mind.

You can reach our office by phone at 817-765-2222 or by email at co*****************@***il.com. We are happy to answer any questions you have about our company, processes, or team. If you’re an owner interested in services, we recommend scheduling a consultation so we can understand your goals and show how we can help. Our team is approachable, responsive, and always willing to talk through your concerns.

Yes, we manage properties for both local and out-of-state landlords. With our online systems and detailed monthly reporting, it’s easy to stay informed and in control of your investment no matter where you’re located. We also handle everything on the ground—from maintenance to leasing—so you don’t have to worry about managing from a distance. Our team is experienced in supporting investors with properties in the DFW area who live elsewhere.

We specialize in managing single-family homes, townhomes, and small multi-family properties. Whether you own a single rental or a portfolio of homes, we can create a custom management plan that fits your needs. We do not currently manage commercial or HOA properties, but we are happy to refer you to trusted partners if you’re looking for those services.

Yes. We’re proud of the positive feedback we’ve received from both property owners and tenants. You can view reviews on Google, Yelp, and on the testimonials page of our website. We also share case studies and success stories to show how we’ve helped owners reduce vacancy, improve maintenance response times, and increase rental income. We believe that transparency builds trust—and we let our clients speak for themselves.

Owner payouts are typically disbursed on or around the 10th of each month, after rent is collected and any outstanding invoices are processed. Funds are transferred via ACH direct deposit to the bank account on file. A detailed monthly statement will also be uploaded to your portal, showing income, expenses, and your net distribution. Timing may vary slightly around weekends or holidays, but we always aim to process payments promptly.

Trust accounting refers to the legal requirement that tenant and owner funds be kept in separate, secure bank accounts. At DFW Rent Houses, we follow all Texas Real Estate Commission (TREC) rules to ensure your funds are properly managed and never co-mingled. This protects you from liability, maintains transparency, and ensures compliance with state regulations. You’ll always see a clear breakdown of your property’s income and expenses in your monthly statement.

Yes, your monthly statements and year-end tax documents are available through the owner portal. Each report details income, maintenance expenses, management fees, and net deposits. You can also view tenant payment history, vendor invoices, and open maintenance requests. If you own multiple properties, the portal conveniently lets you view and download reports for each one individually.

We follow a firm but fair rent collection policy to ensure on-time payments. If a tenant fails to pay rent, we send reminders, charge applicable late fees, and initiate appropriate legal notices per lease terms and Texas law. You’ll be notified if a tenant becomes significantly delinquent, and we’ll keep you informed at every step. We always aim to resolve payment issues quickly while protecting your income and maintaining legal compliance.

Yes. As part of your management agreement, we set a maintenance approval threshold (usually $250–$500) for non-emergency repairs. Any expenses above that amount require your authorization unless it’s an emergency that threatens the property or tenant safety. All repair receipts and invoices are uploaded to your portal for full transparency. We always aim to balance quality service with cost-efficiency when coordinating repairs.

Yes. We keep you informed at all stages of the leasing cycle, including move-outs, make-ready progress, and re-listing updates. You’ll be notified when a tenant gives notice and again when the property is rent-ready for showings. During this time, we also provide rent pricing recommendations, marketing updates, and showings feedback. Our goal is to minimize vacancy and keep you looped in with timely communication.

Security deposits are held in a trust account and are never mixed with owner or operating funds. After a tenant moves out, we conduct a thorough inspection, deduct any lease-allowed damages or unpaid balances, and return the remaining deposit to the tenant within the timeframe required by Texas law. You’ll receive a copy of the move-out report and deposit reconciliation in your portal. Transparency and compliance are top priorities in how we handle deposit funds.

Yes. Each January, we upload your Form 1099 and year-end income and expense statement to your owner portal. These documents summarize your rental income and deductible property expenses for tax reporting purposes. If you have multiple properties, you’ll receive a consolidated report as well as individual summaries. Let us know if your accountant needs access or additional detail—we’re happy to help.

All applicants go through a rigorous screening process that includes credit checks, criminal background reports, income verification, rental history, and eviction records. We follow Fair Housing laws and use consistent criteria to ensure each applicant is treated fairly. Our screening process is designed to identify reliable, long-term tenants who pay on time and take care of the property. You’ll also have the option to approve or review applicants before a lease is signed, if desired.

We specialize in managing single-family homes, townhomes, duplexes, and small multi-family units throughout Arlington and surrounding areas. Whether you’re an accidental landlord or a seasoned investor, we can tailor our services to fit your needs. While we don’t manage commercial properties or HOAs, we’re happy to refer you to trusted specialists if that’s what you’re looking for. Most of our clients own 1–10 doors, but we’re fully equipped to manage larger portfolios too.

Getting started is easy. First, schedule a free consultation so we can learn about your property and goals. Then we’ll provide a custom proposal, walk you through our management agreement, and begin the onboarding process. Once signed, we’ll handle everything from getting your property rent-ready to marketing, leasing, and day-to-day operations. We aim to make the transition seamless, whether you’re switching from another manager or self-managing.

Our pricing is transparent and competitive, with no hidden charges. We typically charge a monthly management fee (a percentage of collected rent) and a separate leasing fee when we place a new tenant. All fees will be clearly outlined in your proposal and management agreement. We believe in earning your trust month by month—and we never charge you when your property is vacant.

On average, properties we manage are leased in 21–30 days, depending on the location, condition, and pricing. Homes that are clean, well-maintained, and priced competitively tend to lease faster. We’ll advise you on minor improvements or adjustments that can help reduce vacancy. Our goal is always to get you a qualified tenant quickly without compromising on screening standards.

Yes. Property owners are required to carry landlord insurance, also known as a dwelling policy, which is different from a standard homeowner’s policy. This protects your property against tenant-caused damages, liability claims, and rental income loss in certain situations. We recommend speaking with your insurance agent to ensure your coverage meets Texas landlord requirements. We also require tenants to carry renter’s insurance, which adds another layer of protection.

If a tenant becomes delinquent, we act quickly. We follow a consistent rent collection process that includes reminders, late fees, legal notices, and ultimately eviction filing if needed. You’ll be kept informed throughout the process, and we work to resolve issues while protecting your interests. Our strict screening reduces the likelihood of nonpayment, but when problems arise, we handle them professionally and in compliance with Texas law.

You’ll have 24/7 access to our online owner portal, where you can view statements, leases, maintenance requests, and payment history. We also communicate directly with owners via email or phone for approvals, updates, or important decisions. You’ll never feel in the dark—we believe in clear, proactive communication and provide monthly updates even when everything is running smoothly. Our goal is to build long-term partnerships based on trust and transparency.