At DFW Rent Houses, we believe that property owners should have full visibility into the performance of their rental investments. That’s why we offer a secure, user-friendly owner portal that gives you 24/7 access to your property’s financials, maintenance updates, lease documents, and more. Whether you’re across town or across the country, our portal keeps you connected and informed.
If you’re a current owner working with DFW Rent Houses in Arlington, TX or the surrounding areas, this guide will help you understand how to navigate and get the most out of your owner portal.
Logging Into the Portal
When you first come onboard with us, you’ll receive an email with instructions to create your owner portal account. Simply follow the link to set your password and log in.
You can access the portal anytime at:
Owner Portal Login
Make sure to bookmark the page for future use. If you ever forget your password, just click “Forgot Password” on the login page and follow the prompts to reset it.
Dashboard Overview
Once you’re logged in, you’ll land on the dashboard, which gives you a quick overview of your property’s performance. Here, you’ll see at-a-glance information such as:
- Current balance and last payment
- Recent income and expenses
- Open maintenance requests
- Notices or alerts from our team
This is your property’s control center, and you can click into each section to view more detail.
Accessing Financial Reports
The owner portal provides real-time financial reporting so you can keep track of how your property is performing. Under the “Reports” or “Statements” tab, you can view:
- Monthly income and expense statements
- Year-to-date performance reports
- Owner draw history
- Invoices for repairs or services
- Year-end tax summaries
Downloading Reports
You can download PDFs of each report for your records or share them with your accountant. You’ll also receive automated monthly statements via email, but the portal gives you access to prior months and detailed breakdowns.
Tracking Rent Payments and Owner Disbursements
Under the “Transactions” or “Payments” section, you can monitor all incoming and outgoing funds related to your property.
You’ll be able to see:
- Tenant rent payments and the date received
- Management fees and expenses
- Your owner draw amount and transfer date
- Any pending transactions or adjustments
This section ensures you always know where your money is—and when you’ll receive it.
Viewing Lease Documents and Property Info
Your portal also stores important documents and lease agreements related to your property. This includes:
- Executed leases and renewals
- Inspection reports
- Vendor invoices
- Management agreement
- HOA rules (if applicable)
Under the “Documents” or “Files” section, you can download and review these at any time.
You can also confirm key property details, such as:
- Address and unit info
- Lease start and end dates
- Tenant contact info (view-only)
- Occupancy status
Monitoring Maintenance Requests
When a tenant submits a maintenance request, you’ll see it logged in your portal. We’ll notify you of any work that exceeds your pre-approved maintenance limit, and you can review the details, status, and vendor notes.
Maintenance section includes:
- Request date and description
- Vendor assigned and appointment info
- Cost estimates and final invoice
- Before-and-after photos (when available)
- Status updates (pending, in progress, completed)
This helps you stay in the loop without having to micromanage.
Sending Messages and Notes
Need to send a message to our team? You can use the Messaging or Notes section within your portal to communicate directly with your assigned property manager.
This is a great place to:
- Ask questions about a charge or report
- Notify us of changes in your contact or banking info
- Share special instructions about your property
- Confirm decisions on large repairs or upgrades
We respond promptly and keep a record of all communication for clarity and accountability.
Updating Your Contact and Banking Info
To ensure you receive owner distributions on time, keep your banking and contact information up to date. You can update:
- Your mailing address
- Phone number and email
- Direct deposit information
Look for the “Profile” or “Settings” tab in your portal, and be sure to save any changes you make.
Using the Portal on Mobile Devices
The owner portal is fully mobile-responsive, meaning you can log in and manage your account from any smartphone or tablet. Many features work just like they do on desktop, so you can:
- Check financials
- Review maintenance updates
- Download reports
- Send messages
No app download is required—just log in through your mobile browser.
Need Help Using the Portal?
If you ever need assistance navigating the owner portal, our team is happy to walk you through it. Whether you have a technical question, can’t find a report, or need help downloading a file, we’re here to support you.
You can reach us by phone or email, or send a message directly through the portal’s messaging feature.
Stay Informed, Anytime
At DFW Rent Houses, we believe that property management should be transparent, efficient, and owner-focused. Your owner portal is the easiest way to stay informed and in control—whether you check it once a week or once a month.
If you haven’t logged in yet, we encourage you to do so today. And if you’re new to our services, your portal access will be set up during the owner onboarding process.
We appreciate your trust in us to manage your Arlington-area property, and we’re here to make the experience as smooth and profitable as possible.
